Contact Information

Metro Loom Studio

Metro Loom Studio offers decorative and household products including artificial plants and flowers, vases, and ceramic plates. Our customer-service contact information is provided below for questions regarding orders, products, shipping, returns, refunds, privacy, and general website matters.

Business Information

Legal Business Name: RETAILNXI, INC.

Website: https://www.metroloomstudio.site/

Business Address:
2015 SW 43RD PLACE
OCALA, FL 34471
United States

Return Address:
2015 SW 43RD PLACE
OCALA, FL 34471
United States

Customer Service Contact

Contact Person: Christopher Neil Cephus Jr

Email: wholesale@metroloomstudio.site

What We Can Help With

Customers may contact us regarding:

• Order status;

• Product questions;

• Artificial plants and flowers;

• Vases and ceramic plates;

• Shipping and delivery;

• Damaged merchandise;

• Incorrect or missing items;

• Returns and refunds;

• Exchanges;

• Payment-related order questions;

• Privacy requests;

• Website or policy questions.

When contacting us about an existing order, please include your order number whenever possible. Providing relevant details and photographs for damaged or incorrect merchandise may help us respond more efficiently.

Business Correspondence

Written correspondence may be directed to:

RETAILNXI, INC.
2015 SW 43RD PLACE
OCALA, FL 34471
United States

We strive to respond to customer inquiries within a reasonable period, although response times may vary depending on inquiry volume, holidays, weekends, and the complexity of the request.